Terms and Conditions
Acceptance of Terms
By using the website, http://waterdamagerestorationbothell.com/, you agree to these Terms and Conditions. This agreement applies to all users, clients, and others who access the website or use our services. If you do not agree to these Terms, you should stop using the website right away.
Bothell Damage Restoration Pros may change these Terms at any time by posting the updates here. Your continued use of the website after we post revised Terms means you accept those new Terms. Please check this page often for any changes.
Services
Bothell Damage Restoration Pros offers property restoration services, including cleanup and repair for water, fire, smoke, and mold damage. The exact scope of work will be defined after our on site assessment of your property.
We always aim to restore your property thoroughly, but we cannot promise to fix damage that was already there. We may use trusted third party vendors for specialized tasks, such as electrical or plumbing work, and this will be noted in your contract.
Service availability can vary based on project demands and your specific location in Bothell, Washington.
Quotes, Billing, and Payment
The estimate provided before work starts is an educated forecast of the final cost, not a fixed price.
The final invoice reflects the actual work done, materials used, and any agreed-upon change orders. We may require a deposit before we start emergency or specialized services. We accept major credit cards and checks for payment.
Payments are due upon receipt of the final invoice. If a balance is paid late, fees may apply. You must notify us of any billing disputes within ten days of receiving the invoice.
Insurance and Claims Assistance
Bothell Damage Restoration Pros assists clients by providing thorough documentation, photos, and reports required by their insurance company. We will submit our invoices and reports directly to your insurer if you request it.
However, please understand that your insurer’s approval of payment and the amount they cover is their decision alone. We cannot guarantee any specific outcome from your insurance claim. You are responsible for any difference between the final invoice and the amount your insurance company pays.
Scheduling, Access, and Site Conditions
We require reasonable access to your property during the agreed-upon windows for our work crews. As the client, you must ensure that all necessary utilities, such as electricity and water, are safely available for our use.
You must secure pets and supervise minors while our team is working. If we encounter unexpected or undisclosed hazardous conditions, or if conditions become unsafe, we may have to pause work until the issues are resolved.
Health and Safety
Our work crews are trained to follow industry standards, including IICRC guidelines, for safe restoration work. We use Personal Protective Equipment, containment methods, negative air pressure, and EPA-registered disinfectants where appropriate to protect our workers and your property.
We operate in compliance with all relevant local and state rules in Bothell, Washington. The safety of everyone involved is our highest priority during all phases of the project.
Customer Responsibilities
You must follow all safety instructions given by our project manager. This includes keeping off certain equipment and avoiding treated areas. Please cooperate with requests to remove or secure valuable items before work starts.
You must disclose any known or suspected preexisting damage, hazardous materials, or structural concerns before work begins. It is your job to ensure the continuous flow of air and maintain settings as directed during the drying phase.
Warranties and Disclaimers
Bothell Damage Restoration Pros offers a limited warranty on the quality of our specific reconstruction and repair workmanship for a defined period.
This warranty does not cover pre-existing damage, normal wear and tear, or any damage caused by future acts of nature or client misuse. We cannot warranty the work of third party contractors you hire. Our responsibility ends when we complete our scope of work and the final drying verification is passed.
Limitation of Liability
Our liability to you for any claim related to our services is strictly limited to the total amount you paid us for that specific service.
We are not responsible for any indirect, incidental, or future consequential damages, such as lost rent or business income, to the fullest extent allowed by law in Bothell, Washington. By using our services, you agree to this limitation of financial responsibility.
Cancellations and Rescheduling
If you need to cancel or reschedule confirmed work, you must notify us as soon as possible. Depending on the timing of your notice, a cancellation fee may apply, especially if materials have been ordered or crews are already dispatched.
Emergency service work is often handled differently and requires immediate communication to manage resource allocation and potential fees. We will try our best to accommodate reasonable changes without penalty.
Intellectual Property
All text, graphics, images, logos, and service marks on the website belong to Bothell Damage Restoration Pros or our licensors.
These items are protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content from this website without getting our express written permission first. The use of our website does not give you any rights to use our intellectual property.
Privacy and Data
We collect and use your personal information, like your name and address, as described in our separate Privacy Policy, which is also available on the website. We will use job-related photos, moisture reports, and project documentation for the sole purposes of project management, internal quality assurance, and providing documentation to your insurance company. This data is not shared for marketing purposes without your specific consent.
Third Party Links and Tools
Our website may occasionally mention or link to external websites, tools, or resources that are not owned or controlled by Bothell Damage Restoration Pros.
These are provided only for your convenience or information. We are not responsible for the content, privacy practices, or accuracy of any third party site. You use any external links or tools at your own risk and discretion.
Changes to These Terms
Bothell Damage Restoration Pros holds the right to update or change these Terms and Conditions at any time. When we make a change, we will post the revised version on this page. It is your responsibility to review these Terms regularly.
Your continued use of http://waterdamagerestorationbothell.com/ after we post revisions means you accept the updated Terms.
Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the State of Washington, where Bothell, Washington, is located.
Any dispute or claim arising from these Terms or our services will be subject to the courts in the State of Washington. Before starting any formal legal action, both parties agree to enter into a good faith negotiation period to try and resolve the issue informally.
Contact
If you have any questions about these Terms, you may send a written inquiry to our postal address: 10946 NE 151st St, Bothell, WA 98011, United States. We will address all written concerns sent to this address.
Severability and Entire Agreement
If any part of these Terms is found to be unenforceable or invalid by a court, the rest of the Terms will still remain in full effect.
These Terms and Conditions, along with our service contract, represent the entire agreement between you and Bothell Damage Restoration Pros regarding your use of the website and our services.
Force Majeure
Bothell Damage Restoration Pros will not be liable for any failure or delay in performing services that is caused by events outside our reasonable control.
This includes but is not limited to natural disasters, war, governmental actions, or widespread utility failures.
This page provides general business information and is not a substitute for professional legal advice.