Privacy Policy For Our Water Restoration Company
Who We Are
Bothell Damage Restoration Pros provides property restoration services in Bothell, Washington. This Privacy Policy explains how information collected through http://waterdamagerestorationbothell.com/ is used, stored, and protected.
We handle customer information carefully to support safe, efficient restoration work.
Information We Collect
We collect information that users provide directly, such as contact details, property descriptions, and job-related data. This may include photos, reports, and insurance documentation.
We also collect basic device and usage information, cookies, and data from service partners as needed to complete projects.
How We Use Information
We use information to deliver services, schedule visits, provide estimates, process billing, and handle insurance documentation.
It also supports safety, training, customer service, quality control, and compliance with legal requirements. Information may help detect fraud or improve our website’s performance.
Cookies and Similar Technologies
Cookies help our website remember preferences and measure performance. Users can limit or clear cookies through browser settings, but certain website features may work differently or become unavailable without them.
Sharing and Disclosure
We may share information with trusted service partners, subcontractors, insurers (with permission), and payment processors.
Information may also be shared for safety, legal, or compliance reasons. We never sell personal information.
Data Retention
Records are kept for operational, safety, tax, and legal reasons. Retention time varies by record type and legal requirements.
Information is securely stored and deleted when no longer needed for business or compliance purposes.
Your Choices and Rights
You can access, update, or request deletion of your personal information when appropriate. You may limit certain data uses or manage cookies.
Written requests can be mailed to 10946 NE 151st St, Bothell, WA 98011, United States.
Security
We use administrative, technical, and physical safeguards to protect information. Access is limited to trained employees who need it to perform their duties.
While we maintain strong protections, no method is completely secure.
Children’s Privacy
Our website and services are not directed to children under 16. We do not knowingly collect information from minors.
All accounts and service requests must be managed by adults or authorized representatives.
Data Transfers
Information may be processed by vendors or partners located outside of Bothell, Washington. Bothell Damage Restoration Pros uses reasonable measures to ensure data remains protected during such transfers.
Changes to This Policy
Bothell Damage Restoration Pros may update this Privacy Policy at any time. The most recent version will always appear on this page.
Continued use of http://waterdamagerestorationbothell.com/ means acceptance of the updated policy.
Contact Us
For privacy questions or requests, please write to us at 10946 NE 151st St, Bothell, WA 98011, United States.
Definitions
Personal information means any data that can identify an individual. Processing means collecting, storing, or using information.
Service providers are vendors assisting in operations. Cookies are small files stored by your browser to remember settings or track site use.